Who: MindStream Analytics & Decisyon Inc.
What: Co-hosting a webinar on "How to Improve & Measure Your ROI on Social Media"
When: Thursday, August 21st, 2014 @ Noon EST
Where: GoToMeeting - online
Space is limited so REGISTER NOW!
Description: It seems like every organization these days is running a social media program via Twitter, Facebook, LinkedIn and other channels. But beyond pushing out information, are you really leveraging these channels to interact effectively with fans and followers, know who you're talking to by matching social data with CRM data, and creating programs that improve customer support and retention? Do you understand the ROI that your company is getting from its social media investments? Join this webinar to learn about the latest trends in Social CRM and how Decisyon, named by Gartner as a "Cool Vendor in Social Analytics" helps companies turn social data into social intelligence and an asset that provides true value to decision makers in Marketing, Customer Service, R&D, Sales and other functions. Find out how companies are achieving benefits such as:
- 30% increase in organic fan growth, reducing advertising costs
- 90% increase in active fan engagement
- 30% reduction in handle time and first response time
- 10% savings in customer service headcount over a year